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A proposed software quality improvement method is based on a program to improve the quality of delivered systems at Avaya, a global provider of business communication and collaboration systems.

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IEEE Software

IEEE Software‘s mission is to be the best source of reliable, useful, peer-reviewed information for leading software practitioners—the developers and managers who want to keep up with rapid technology change. The authority on translating software theory into practice, this bimonthly magazine positions itself between pure research and pure practice, transferring ideas, methods, and experiences among researchers and engineers. Peer-reviewed articles and columns by real-world experts illuminate all aspects of the industry, including process improvement, project management, development tools, software maintenance, Web applications and opportunities, testing, usability, and much more.